Question 1

How far in advance should I book?

Accepted Answer

We recommend booking 24 hours ahead, but we also handle same-day requests. For peak summer dates, earlier is better to lock in your preferred vehicle.

Question 2

Can I cancel or change my booking?

Accepted Answer

Yes — free cancellation up to 24 hours before pickup. After that we may charge a partial fee. Changes (date, time, vehicle) are free until the driver is dispatched.

Question 3

Where will the driver meet me at Burgas Airport?

Accepted Answer

The driver waits in the arrivals hall holding a name sign. We track your flight, so you don't pay extra for delays.

Question 4

Is the price really fixed?

Accepted Answer

Yes. The quote is final — no meter, no airport surcharges, no luggage fees. The total at booking is what you pay.

Question 5

What about groups and luggage?

Accepted Answer

We have sedans (up to 4 passengers), large vehicles (up to 6) and minivans (up to 8). Tell us your luggage and we'll suggest the right vehicle.

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Booking questions

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Booking questions